1. What makes Haus of Wrap different from other wrapping paper brands?
Our designs are inspired by fashion, art, and timeless style. Each collection is crafted with attention to detail, using high-quality paper and printing to ensure your gifts look as beautiful on the outside as they are inside.
2. What is the print quality like?
Every design is printed using high-definition techniques on 90 gsm fine art paper, ensuring crisp details, vibrant colors, and a smooth finish. This combination delivers both durability and elegance, so your wrapping paper looks and feels luxurious with every fold.
3. Will the colors look the same in person as they do online?
We do our best to display colors as accurately as possible. However, due to screen differences (brightness, resolution, etc.), slight variations may occur. Rest assured, all our papers are printed to meet luxury quality standards.
4. Do you accept returns or refunds?
All sales are final. Because every order is produced with care once purchased, we do not accept returns or offer refunds. If your order arrives damaged, please contact us within 7 days so we can assist.
5. How is the wrapping paper packaged for delivery?
We ship each order securely in protective packaging — rolled and boxed to avoid creases or damage. Our goal is to make sure your paper arrives in pristine condition.
6. How long will delivery take?
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U.S. Orders: 5–10 business days after processing.
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International Orders: 10–20 business days depending on customs and location.
Processing takes 2–4 business days before shipping.
7. Can I track my order?
Yes! Once your order ships, you’ll receive a tracking email so you can follow your package until it arrives.
8. Do you offer free shipping?
No, shipping costs are calculated at checkout based on your location and order size.
9. Do you offer wholesale or bulk orders?
At this time, all orders are retail only. If you are interested in wholesale opportunities, please contact us at contact@hausofwrap.com
10. Do you ship internationally?
Yes! We proudly ship worldwide. Please note international shipping times may vary, and buyers are responsible for any customs duties or taxes.
11. What occasions can I use Haus of Wrap for?
Every occasion! From birthdays, holidays, and kids’ celebrations to luxury gifting and everyday surprises — we offer collections to match every moment.
12. How do I contact you?
For questions about your order or general inquiries, please email us at contact@hausofwrap.com.